Ender Turing SaaS
Lidiia Suslova
Nhazi Ihu Ngwá Ọrụ, Mmekọrịta na Ahụmịhe Onye Ọrụ Ender Turing SaaS nke Lidiia Suslova Ender Turing is a cloud-based software platform for call center quality management. A real-time dashboard allows supervisors and managers to monitor performance with live updates. The displayed metrics include call volume, average handle time, first call resolution, customer satisfaction scores and agent availability. Automated pre-scoring of calls and chats shortens quality reviews, and flexible filters allow a small sample to be selected instead of every conversation. Scorecards can be created and edited without engineering support. The interface is offered in more than ten languages.
Onye Nwetara Brọnz A' Design Award
Ender Turing SaaS nke Lidiia Suslova bụ ọrụ meriri n’ihe nrite: Ihe Nrite A' maka Nhazi Ihu Ngwá Ọrụ, Mmekọrịta na Ahụmịhe Onye Ọrụ. Ender Turing SaaS nwetara Brọnz A' Design Award na 2023, a na-egosipụtakwa ya na Web Design Award Winners n’etiti nhazi ndị ọzọ kwesịrị ntụle pụrụ iche. Chọpụta nkọwa zuru ezu banyere ọrụ ahụ, chọpụta ọrụ ndị ọzọ nke Lidiia Suslova ma hụ ihe mere nhazi a, Ender Turing SaaS, ji karịa ndị ya na ha na-asọmpi.
Gbasara Ender Turing
Nhazi Ihu Ngwá Ọrụ, Mmekọrịta na Ahụmịhe Onye Ọrụ Ender Turing SaaS nke Lidiia Suslova Ender Turing is a cloud-based software platform for call center quality management. A real-time dashboard allows supervisors and managers to monitor performance with live updates. The displayed metrics include call volume, average handle time, first call resolution, customer satisfaction scores and agent availability. Automated pre-scoring of calls and chats shortens quality reviews, and flexible filters allow a small sample to be selected instead of every conversation. Scorecards can be created and edited without engineering support. The interface is offered in more than ten languages. Ender Turing nwetara Brọnz A' Design Award, ọkwa nkwanye ugwu a na-asọpụrụ na A' Design Award & Competition. Ọrụ ndị nwetara Brọnz A' Design Award na-ejikọta atụmatụ ọhụrụ na mmepụta ọhụrụ e ji nka mee, nnukwu kọmitii ndị ọkaikpe na-ahọpụtakwa ha dị ka ọrụ bara uru n’ụdị nke ha, mgbe nlebanya agụmakwụkwọ ziri ezi, nke na-agbaso ụkpụrụ omume, nke na-adabere n’uru ọrụ na nke na-enweghị ajọ mbunobi gasịrị, ebe a na-atụ vootu maka atụmatụ ọrụ ndị a họpụtara site n’ịgbaso nlebanya ndị ọkachamara ibe na-eme n’amaghị onye rụrụ ọrụ ahụ, dabere n’ụkpụrụ nyocha e guzobere tupu oge eruo ma mee ka ọha na eze mara.
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Ọmarịcha Nhazi nke Ụbọchị
Onye Nhazi nke Ụbọchị Kwa ụbọchị, A' Design Award na-egosi onye nhazi nwere onyinye pụrụ iche, onye na-emepụta nhazi, ngwaahịa, ọrụ na ọrụ ụkpụrụ ụlọ nwere echiche mbụ na mmepụta ọhụrụ, dịka Onye Nhazi nke Ụbọchị. Taa, obi dị anyị ụtọ iwebatara gị otu n’ime ndị nhazi kacha mma n’ụwa, onye nhazi ya na-akpụzi otú anyị si ahụ ma na-enweta ihe n’ụwa.
Ajụjụ Ọnụ Nhazi nke Ụbọchị Gụọ ajụjụ ọnụ na mkparịta ụka kachasị ọhụrụ gbasara nhazi, nka imepụta ihe, teknụzụ na mmepụta ọhụrụ n’etiti ndị nta akụkọ nhazi na ndị nhazi, ndị ụkpụrụ ụlọ na ndị njikwa akara ahịa a ma ama n’ụwa. Mụta otú ndị nhazi na akara ahịa nwetara A' Design Award si emepụta nhazi magburu onwe ya.
Otu Ndị Nhazi nke Ụbọchị Kwa ụbọchị, A' Design Award na-egosi otu ndị nhazi pụrụ iche nwetara ihe nrite, ndị nwere nka imepụta ihe na mmepụta ọhụrụ, dịka Otu Ndị Nhazi nke Ụbọchị. Chọpụta ọrụ ụkpụrụ ụlọ, nhazi dị mma, ejiji, nhazi eserese na atụmatụ nhazi, ndị nwere echiche mbụ na nka imepụta ihe pụrụ iche, sitere n’aka otu ndị nhazi kacha mma n’ụwa niile.
Dike Nhazi nke Ụbọchị Dike Nhazi nke Ụbọchị, nke A' Design Award & Competition na-ahọpụta, na-elekwasị anya na ndị dike nhazi na-eme ka ụwa anyị ka mma site na ngwaahịa na ọrụ ha magburu onwe ha, ndị na-abara ọha mmadụ uru ma na-akwalite ọganihu ya. Chọpụta nchịkọta ọrụ nhazi nke ndị nhazi ruru ọkwa ụwa, ndị ụkpụrụ ụlọ a ma ama na ndị na-emepụta ihe ọhụrụ.
Onye Nhazi Pụtara Ìhè nke Ụbọchị Kwa ụbọchị, A' Design Award & Competition na-eme ka a mara onye nhazi pụrụ iche n’ezie, onye ụkpụrụ ụlọ a ma ama, onye ndu nka imepụta ihe ma ọ bụ onye na-emepụta ihe ọhụrụ dịka Onye Nhazi Pụtara Ìhè nke Ụbọchị. A na-ahọpụta ọrụ ndị a dabere n’uru ha dịka ihe atụ pụrụ iche nke nhazi dị mma. Chọpụta nchịkọta ọrụ nhazi ndị nwetara ihe nrite.
Echiche Nhazi nke Ụbọchị Kwa ụbọchị, A' Design Award & Competition na-egosi echiche nhazi ọhụrụ pụrụ iche ma ọ bụ atụmatụ okike na-egosipụta echiche mbụ na ụzọ ngwọta bara uru dịka Echiche Nhazi nke Ụbọchị. Chọpụta atụmatụ dị ịtụnanya nwetara ihe nrite, ụzọ ime ihe ọhụrụ na ọhụụ na-akpali mmụọ sitere n’akụkụ ụwa niile.
Akara Ahịa Nhazi nke Ụbọchị Kwa ụbọchị, A' Design Award & Competition na-egosi akara ahịa pụrụ iche nke na-ebute nhazi ụzọ dịka Akara Ahịa Nhazi nke Ụbọchị, na-enyocha njirimara, ọhụụ okike, ngwaahịa na ọrụ ụlọ ọrụ nke ụlọ azụmahịa na ụlọ ọrụ na-emepụta ihe ọhụrụ. Chọpụta akara ahịa ndị nwetara ihe nrite na ọmarịcha nhazi ha.
Usoro Nhazi nke Ụbọchị Kwa ụbọchị, A' Design Award & Competition na-enyocha usoro nhazi nwere echiche mbụ dịka Usoro Nhazi nke Ụbọchị, na-egosi ụdị na-apụta ọhụrụ, echiche ịma mma na-agbanwe agbanwe na ụzọ ọhụrụ imepụta ihe n’ọrụ ụkpụrụ ụlọ, ejiji, nka, eserese, ngwaahịa na ndị ọzọ. Chọpụta usoro nhazi kachasị ọhụrụ taa.
Ị mepụtala ihe pụrụ iche?
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